“Do you have some more questions?”
Using a positively framed question such as “Do you have some questions?” has been found to reduce unmet patient concerns when compared with the more familiar “Do you have any questions?” perhaps because this negatively framed question signals the end of a consultation2.
“Is there something else you’re concerned about?”
“Are these all of your questions, or do you have some more?”
Eliciting all the parents' concerns (to saturation) early in the consultation enables parents to lay out all their questions at the start. This reduces the chance of ‘late breaker’ questions, makes consultations more satisfying and can reduce consultation time2.
Hesitant parents may often mention their key concern only after first testing out your willingness to accept their minor concerns without judgement. One way to do that is through summarising and paraphrasing. This demonstrates that you have understood the nature and seriousness of parents’ concerns or questions4.